Returns Policy

Fodor’s Travel Store Return & Refund Policy

Thanks for shopping at Fodor’s Travel Store! Because all of our products are custom-printed and made to order just for you, our return policy is different than traditional retail stores. Please read the guidelines below before making a purchase.

1. Damaged, Defective, or Misprinted Items

If your item arrives damaged, defective, or with a severe printing error, we will gladly arrange a free replacement or a full refund.

What to do: Please contact us at shopfodors@gmail.com within 21 days of receiving your order.
What to include: Please provide your order number and a clear photo showing the issue or damage.

2. Sizing Issues & Buyer’s Remorse (Strict Policy)

Because each item is custom-made on demand specifically for you when you place an order, we do not accept returns, refunds, or exchanges for buyer's remorse or for ordering the incorrect size. Once an order is placed, it is automatically sent to production and cannot be altered.

3. Packages Lost in Transit

For packages lost in transit, all claims must be submitted no later than 21 days after the estimated delivery date. We will investigate the tracking with our shipping partners and, if deemed lost, we will send a replacement at no cost to you.

Note: Please confirm your shipping address before ordering. If a package is lost or misdelivered due to an incorrect address provided at checkout, we cannot offer a free replacement or refund.

4. Packages Returned to Sender

If a package is returned to our fulfillment facility because of an incorrect address or a failure to collect the delivery from your local post office, you will be responsible for the cost of reshipping the item to your correct address.